Welcome

e-Pan is Panasonic Australia's real time e-business system, delivering convenient access to a wide variety of trading and account management functionality to our trading partners.

In the e-Pan site you may place real time orders, track your orders in Panasonic's system, check stock availability, pricing & ETA's plus maintain your back and forward orders.

Also available to you is your Account information. You may check statements, all transaction enquiries and receipt dissection.

All screens are able to be printed as required for your records and every screen has its own Help text to assist you.

For access to e-Pan, once you have completed the application form and sent it to Panasonic, we will create the user profiles you have indicated on your application form.

Notice

EPAN Spare Parts & Service: Nationwide Contacts :
NSW/ACT: Jim 02 9491 7647
VIC/TAS: Randall 03 9213 8733
SA/NT/WA Ray 08 8300 9650
QLD: Bradley 07 3308 6457

SERVICE AND SPART PARTS Support Numbers:
T-Pan/E-Pan : 1300 304 545 Option 4
Spare Parts: 1300 304 545 Option 1
Warranty: 1300 304 545 Option 4

Epan CONNECTION assistance :
Panasonic IT HELP DESK on 02 9491 7432
8.30AM TO 5.00PM, Monday to Friday

Dealer Support Retail Products: 1300 880 600
Dealer Support Business Products: 1300 880 600

For e-Pan functionality assistance on CEG products please call CEG Sales Desk on 1300 880 600 and BSG products please call BSG Sales Desk on 1300 880 600 Monday to Friday from 8.00AM to 7.00PM. Saturday from 8.00AM to 12.00PM noon.

For all other enquiries please refer to the contacts above or to the list of Panasonic contacts listing at the bottom of the main Epan menu.